Time Tracking for IT Support

IT Support Billing Made Simple

Log every support issue and remote session, and bill clients accurately for every minute of tech support.

  • Every issue logged and billed
  • Remote session logging
  • Retainer tracking
The Work view: clients, projects and internal work on the left, a project's time entries with hours and amounts, and budget bars

Built for the Way You Work

Everything you need to track time, manage clients, and get paid.

Issue-by-Issue Tracking

Log each support issue as its own entry, with the ticket number in its title, for accurate client billing and reporting.

Remote Support Logging

Track remote sessions, phone calls, and on-site visits. Log time for any type of support work with detailed notes.

Hourly or Retainer Billing

Bill by the hour or track time against monthly retainers. Flexible billing options for any support arrangement.

From Hours to Paid

On your own or with a team. Real screens, sample data.

Every Hour, Where It Belongs

Clients and projects on the left, your time on the right. Start a timer from anywhere or type the hours in.

  • One-click timer that follows you around the app
  • Per-project rates and budgets with a live progress bar
  • Unbilled and invoiced at a glance
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The Work view: clients, projects and internal work on the left, a project's time entries with hours and amounts, and budget bars

Ready to Take Control of Your Time?

Free to start. No credit card. Bring your hours from Toggl, Harvest or Clockify.

Create Your Free Account